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> General Appointment
Reference No.: RL200612
Business Nature:
Insurance
Location:
Wanchai
Customer Service Officer (18K)
Responsibilities:  
- Handle claims enquiries on Employee Benefits
- Handle complaints by liaising with Service Managers  
- Prepare statistical reports on enquiry and complaint cases
- Ad hoc assignments

Qualifications:   
- University graduate
- At least 2 years’ experience in customer service in insurance companies
- Knowledge in claims and Employee Benefits products
- Proficient in both spoken and written English and Chinese
- Attentive to details and well organized
- Good command of MS Office including Word and Excel


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