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> Banking Appointment
Reference No.: RL120912
Business Nature:
Retail Banking
Location:
Mong Kok
Customer Care Officer X 10 post
Responsibilities:  
- Provide comprehensive and professional phone banking services to customers, working to acquire, retain and develop profitable relationships through our phone channel
- Handle customer Replica Breitling Navitimer enquiries, perform banking transactions and resolve customer dispute/complaint cases with care and in compliance with all internal/regulatory requirements
- Identify sales opportunities and proactively cross-sell banking products to potential customers
- Shift duty is required
Qualifications:   
- Post-secondary level education or equivalent
- Financial institution or call centre experience preferable
- Highly customer-focused approach, with the drive to provide the highest levels of client service
- Investment and/or Replica Rolex Day Date insurance licences a definite advantage
- Effective communication and problem solving skills
- Fluency in English and Cantonese, with Putonghua proficiency an advantage
Benefits: 
Medical Insurance
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